Privacy & Cookies Policy

At Bellection Travel (“we,” “our,” or “us”), we are an online platform dedicated to providing travel booking services, including flights, hotels, car rentals, and other related travel services. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy & Cookies Policy explains how we collect, use, share, and protect your information when you use our services.

By using our website and services, you acknowledge and agree to the data practices outlined in this policy. We comply with global privacy laws, including but not limited to:

• General Data Protection Regulation (GDPR)– EU
• California Consumer Privacy Act (CCPA)– USA (California)
• Brazil: General Data Protection Law (LGPD)
• Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
• Act on the Protection of Personal Information (APPI)– Japan
• Personal Data Protection Act (PDPA)– Singapore
• Data Protection Act 2018– UK
• Australia’s Privacy Act 1988
• Data Protection Law (DPA)– UAE

For details on how we use cookies, please refer to the Cookie Policy section below.

1. Information We Collect

We collect and process personal data to provide travel-related services, enhance your experience, and comply with legal requirements. The data we collect includes:

1. Personal and Contact Information

• Name, email address, phone number, address
• Passport details, visa information
• Travel account preferences

1. Booking & Transactional Data

• Flight reservations, hotel bookings, car rentals, tour purchases
• Payment information and billing details

1. Interaction Data

• Customer support inquiries, feedback, reviews
• Email communication, surveys

1. Online Usage Data

• Device type, browser type, IP address
• Geolocation data, website navigation activity
• Cookies and tracking technologies

2. How We Use Your Information

We process your data for the following purposes:

• Service Delivery:Booking, payments, confirmations, customer support
• Communication:Sending booking updates, promotional offers, responding to inquiries
• Marketing & Personalization:Personalized travel recommendations, targeted advertising
• Business Operations:Research, analytics, service improvement
• Legal Compliance:Regulatory requirements, fraud prevention, security

3. Data Retention

We retain your data only as long as necessary for business and legal purposes:

• Booking & Transactional Data:7 years (for tax and audit compliance)
• Interaction Data:3 years (or as per applicable privacy laws)
• Other Data:Retained based on legal obligations

4. Sharing Your Information

We do not sell personal data. However, we may share your information with:

• Service Providers:Airlines, hotels, payment processors (e.g., Stripe, PayPal), IT service providers (e.g., AWS)
• Legal Compliance:Government authorities for visa processing, security purposes
• Business Transfers:In case of mergers, acquisitions

5. Children’s Privacy

Bellection Travel services are not intended for individuals under 18 years old. If we collect data from minors, we take necessary measures to delete such data.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access & Portability:Request a copy of your data
• Correction:Update incorrect or incomplete data
• Erasure:Request deletion of your data (subject to legal exceptions)
• Restriction & Objection:Limit or object to processing of your data
• Withdraw Consent:Revoke consent where applicable

To exercise your rights, contact us at info@travel.bellection.com with proof of identity.

7. International Data Transfers

Your data may be transferred to countries with different privacy laws. We ensure compliance through legal frameworks such as Standard Contractual Clauses (SCCs) under GDPR.

8. Data Security

We implement industry-standard measures to protect your data from unauthorized access, including:

• Encryption for data storage and transmission
• Firewalls and access controls to prevent unauthorized access
• Regular security audits to identify and resolve vulnerabilities

Cookie Policy

9. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us collect data on user preferences, browsing behaviors, and interactions to improve website functionality and enhance user experience.

Cookies may be:

• First-party cookies(set by us)
• Third-party cookies(set by external services such as analytics providers)

We also use:

• Scripts:Software for site functionality
• Web Beacons:Tracking technologies such as pixel tags

10. Types of Cookies We Use

• Necessary Cookies:Essential for website functionality (e.g., login, bookings)
• Performance Cookies:Track website usage and errors
• Functionality Cookies:Store user preferences (e.g., language selection)
• Marketing/Tracking Cookies:Serve personalized ads based on browsing behavior
• Social Media Cookies:Enable sharing via third-party platforms

11. How We Use Cookies

Cookies help us with:

• Website Functionality:Ensuring smooth booking and payment processes
• User Experience Optimization:Understanding how visitors navigate our platform
• Personalized Advertising:Displaying travel deals based on your interests
• Security & Fraud Prevention:Protecting against unauthorized access

12. Managing Cookies

You can control, disable, or delete cookies through your browser settings or use opt-out tools, such as:

• Google Ads Settings
• Network Advertising Initiative (NAI)
• Facebook Ad Preferences

When you first visit our site, you’ll see a cookie consent banner that allows you to:

• Accept all cookies
• Customize your cookie preferences

You can update your preferences at any time via the “Cookie Settings” link on our website.

13. Third-Party Cookies

We use third-party services such as:

• Google Analytics(for tracking website traffic)
• Facebook & Instagram Ads(for targeted marketing)
• Cloudflare(for security and performance)

These services may place their own cookies, governed by their respective privacy policies.

14. Cookie Retention Periods

15. Your Rights Regarding Cookies

Under GDPR and other privacy laws, you have the right to:

• Opt-out of non-essential cookies
• Request deletion of cookie data
• Object to data processing for marketing purposes

To exercise your rights, email us at info@travel.bellection.com.

16. Contact Us

For any privacy or cookie-related inquiries, you can reach us at:

• Email:info@travel.bellection.com
• Website:https://travel.bellection.com
• Business hours:24/7

17. Policy Updates

This policy may be updated at any time as needed, particularly in the event of changes to our practices, legal requirements, or services. Any significant changes will be communicated to you via email or a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Thank you for choosing Bellection Travel. Your privacy is our priority!

Sources:

GDPR Information

CCPA Information

LGPD Information

Data Protection Act 2018